Returns & Exchanges
We want you to be thrilled with your progressive-shoes.com purchase. If something isn’t quite right, we’re happy to help with an exchange or return within 30 days of delivery.
Return Policy
- Items must be unworn, in original condition, and with all tags attached.
- Returns must be initiated within 30 days of delivery.
- Sale items, customized footwear, and final sale products cannot be returned.
- Original shipping fees are non-refundable.
How to Return
- Start Your Return – Visit progressive-shoes.com and follow the return instructions.
- Pack Your Items – Use the original packaging if possible. Include all tags and accessories.
- Ship It Back – Send your return using a trackable shipping method. Return shipping costs are the customer’s responsibility.
Exchanges
We gladly accept exchanges for a different size, color, or style (subject to availability). Follow the same return process and note your exchange request.
Refunds
Once we receive your return, please allow 5-7 business days for processing. Refunds will be issued to the original payment method.
International Returns
Customers outside our primary shipping regions may be subject to additional duties and fees. We recommend checking with your local customs office before returning.
Damaged or Defective Items
If your order arrives damaged or defective, contact us immediately for assistance.
Need Help?
For any questions about returns or exchanges, visit progressive-shoes.com for support.